Privacy Policy for AynIQ
Effective Date: 2024-11-01
Last Updated: 2024-11-01
Introduction
Thank you for choosing AynIQ, a service provided by the Ministry of Interior of Iraq. We are committed to protecting your privacy and ensuring your data is handled safely and transparently. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to secure your data. Please read this policy carefully to understand how we manage your information.
1. Information We Collect
To offer the best possible experience and functionality, we may collect the following information:
1.Personal Information: We may collect basic information, such as your name, contact details, or email address, if provided when submitting a report or requesting assistance.
2.Location Data:
•.Live Location: With your consent, AynIQ may collect and share your live location with emergency response authorities if you indicate you are in danger or request assistance.
•.Location of Nearby Services: AynIQ may access your location to show nearby hospitals, police stations, and fire stations to ensure quick and efficient assistance.
3.Device Information: We collect information about your device, including device type, operating system, unique device identifiers, and mobile network information, to maintain app functionality and improve the user experience.
4.App Usage Data: We may collect data on how you use AynIQ, including interaction with specific features and in-app navigation, to analyze app performance and enhance functionality.
2. How We Use Your Information
We use the collected information for the following purposes:
•.To provide emergency services and respond to your requests for help.
•.To connect you with the nearest hospital, police station, or fire station.
•.To improve the functionality, performance, and security of the app.
•.To communicate with you regarding updates, notifications, and relevant safety information.
3. Sharing Your Information
Your information will be shared only with authorized personnel within the Ministry of Interior of Iraq and trusted emergency response agencies. We do not sell, rent, or disclose your information to third parties, except under the following circumstances:
•.With your consent: We may share information with other parties if you authorize us to do so.
•.For legal reasons: If required by law, regulation, or court order, we may disclose information as necessary.
4. Security of Your Information
We implement robust security measures to protect your information from unauthorized access, alteration, or destruction. Data transmission within AynIQ is encrypted, and access to your data is restricted to authorized personnel only. Despite our efforts, please be aware that no security measure is entirely foolproof, and we cannot guarantee complete security.
5. Your Choices and Rights
•.Location Sharing: You have control over location sharing and can choose to enable or disable it in your device settings.
•.Data Access and Deletion: You may request access to or deletion of your personal data by contacting our support team at media@moi.gov.iq
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Non-personal data may be retained indefinitely to analyze and improve app functionality.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. You are encouraged to review this page periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your information, please contact us at:
Email: media@moi.gov.iq
Phone: +964-130